Wednesday, July 2, 2008

7 Tips to Actionable Surveys

Many times we are asked in our consulting firm, what do we do with all our data. Our answer is, "Take Action!"

Sometimes that is easier said than done. For example, many times employee engagement data is so overwhelming we do not know what to do. You should be able to understand those things that drive engagement with your employees and make changes based on those drivers. But, so many times we get data points, benchmarks, and huge reports, that don't yield any real KNOWLEDGE.

Action needs to be the goal of any data gathering project. If it isn't, then why collect the data in the first place? Whether the data is employee, financial, operational or customer related, being able to tell the data STORY is key!

Here are 7 tips that will help you take action on your next data collection project:

•Step 1: Think with the end in Mind
•Step 2: Determine the Criteria You Want to Measure
•Step 3: Design Survey Questions
•Step 4: Determine the Best Analysis for the Data
•Step 5: Communicate Results
•Step 6: Action Plan
•Step 7: Monitor and Re-measure

Do you have a question regarding data and how to report it? Please let us hear from you.

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